As a customer we all have faced delays in responses to our queries and it has caused more trouble than ease. Getting our queries answered from a chat bot on websites always leave us a little confused and unsure. OZSMS presents an easy solution to the chat box issues. The chat box to SMS features ensures that no customer inquiry or potential lead waits in line for response. Key factors that make chat box to SMS feature one of its kind:
Without proper support from the customer representative team businesses can fail to impress potential clientele. The response from customer representative team can be impacted if they receive no alert of the inquiry resting in inbox. The chat box to SMS feature ensures that your customer representative team is immediately engaged with the potential customer so that no lead go amiss. This facility is also useful when dealing with the inquires of existing customers. Mentioned below are some of the amazing benefits of chat box to SMS feature:
with the chat box to SMS feature your business can increase it’s over all outreach to customer base by simply collecting the mobile numbers of inquirers and adding them to the list of potential customers for your next SMS campaign.
OZSMS is a real customization wizard. You can customize the chat box according to your business needs, you can set automatic replies in your chat box and you can even include your contact number for customers to reach out to your business directly, all from one place.
Real time communication and data collection are an asset for a business. When businesses are available with responses in real time the trust of its customers increases. With OZSMS you can enjoy the benefits of real time inbox where you are immediately updated if a new message has landed.
All Rights Reserved by OZSMS
