Customer support

With OZSMS you can allow your business to set customer support services or provide customer support services to your end user. Below mentioned are some of the uses for customer support services in relevance to some industries:

Faster outcomes

SMS messages are opened faster and more often to help resolve issues faster

Manage multiple chats

Boost productivity with two-way SMS so customers can respond on their time

Effective workflow management

Handle enquiries with text-based workflows that reduce call queues